Tuesday, February 19, 2008

Pharmacy's "Dirty little secret"

Last night (Feb 18) Henri R. Manasse spoke about "Leadership with Integrity" and how pharmacy needs to continue to push the profession forward, admit its mistakes and understand how to improve them. One thing he mentioned, that others have also noted is the area of errors in pharmacy. For third years, this is especially noted as many of our lectures lately have dwelled on this topic, and Dr. Hadsall sent out similar articles (we'll get to them below.)

The way that Dr. Manasse brought up the issue was in the context of technicians who are not adequately trained, both in the community and in hospitals and health-systems, calling this the profession's "dirty little secret." Obviously, errors can not be blamed on a particular person-we are all to blame. But well trained technicians and certified technicians can greatly help minimize errors. Also, the Pharmacy Technician Certification Board conducted a survey and found that the general public overwhelmingly supports technician certification, and most thought that training and certification was done anyways.

Media coverage on errors, like what recently was posted on USA Today in an ongoing series called "Rx for errors." (Check out the graphic on how prescriptions are filled as well.) The series also has suggestions on how to safeguard against errors like consulting with your pharmacist as well (Brilliant!)

Dr. Manasse said that errors will still occur, but taking a defensive stance on the issue helps no one-realizing that the system isn't perfect and looking to improve it is what will help things. The USP also issued a statement on the most commonly confused drugs, and technology can help as well. Understanding that errors occur is one step to move the profession forward, and lead with integrity.

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[quote]Last night (Feb 18) Henri R. Manasse spoke about "Leadership with Integrity" and how pharmacy needs to continue to push the profession forward, admit its mistakes and understand how to improve them. One thing he mentioned, that others have also noted is the area of errors in pharmacy. For third years, this is especially noted as many of our lectures lately have dwelled on this topic, and Dr. Hadsall sent out similar articles (we'll get to them below.)The way that Dr. Manasse brought up the issue was in the context of technicians who are not adequately trained, both in the community and in hospitals and health-systems, calling this the profession's "dirty little secret." Obviously, errors can not be blamed on a particular person-we are all to blame. But well trained technicians and certified technicians can greatly help minimize errors. Also, the Pharmacy Technician Certification Board conducted a survey and found that the general public overwhelmingly supports technician certification, and most thought that training and certification was done anyways.Media coverage on errors, like what recently was posted on USA Today in an ongoing series called "Rx for errors." (Check out the graphic on how prescriptions are filled as well.) The series also has suggestions on how to safeguard against errors like consulting with your pharmacist as well (Brilliant!)Dr. Manasse said that errors will still occur, but taking a defensive stance on the issue helps no one-realizing that the system isn't perfect and looking to improve it is what will help things. The USP also issued a statement on the most commonly confused drugs, and technology can help as well. Understanding that errors occur is one step to move the profession forward, and lead with integrity.[/quote]

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